Privacy Policy
Your privacy is important to us. This policy explains how CleanQuick Services collects, uses, and protects your personal information.
Last Updated: January 15, 2024
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Introduction
CleanQuick Services ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cleanquick.company and use our cleaning services. By using our services, you consent to the data practices described in this policy.
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Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Schedule cleaning services through our website or phone
- Create an account on our platform
- Subscribe to our newsletter
- Contact us for customer support
- Participate in surveys or promotional activities
- Leave reviews or testimonials
Types of Personal Information Collected
Contact Information
- • Full name
- • Email address
- • Phone number
- • Mailing address
Service Details
- • Property address
- • Service preferences
- • Special instructions
- • Access codes or keys
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How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
- • Schedule and manage cleaning appointments
- • Provide requested cleaning services
- • Process payments and invoices
- • Send service confirmations and updates
Communication
- • Respond to customer service requests
- • Send promotional emails (with consent)
- • Provide technical support
- • Send administrative notifications
Business Improvement
- • Analyze service usage patterns
- • Improve our cleaning processes
- • Develop new service offerings
- • Conduct market research
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud
- • Enforce our terms of service
- • Resolve disputes
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Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, and customer management systems.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
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Data Security and Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption
All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission.
Secure Storage
Data is stored on secure servers with regular security audits and access controls.
Staff Training
Our team receives regular training on data protection and privacy best practices.
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Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic:
Types of Cookies We Use
Essential Cookies
Required for basic website functionality, including user authentication and security.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience.
Marketing Cookies
Used to deliver personalized advertisements and measure campaign effectiveness.
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Your Rights and Choices
You have several rights regarding your personal information. You can exercise these rights at any time by contacting us:
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of any inaccurate or incomplete information.
Deletion
Request deletion of your personal information (subject to legal requirements).
Portability
Request transfer of your data to another service provider.
Opt-out
Unsubscribe from marketing communications at any time.
Objection
Object to processing of your personal information for certain purposes.
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Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Customer Service Records | 7 years | Legal and business requirements |
| Payment Information | 7 years | Financial record keeping |
| Marketing Data | Until opt-out | User consent basis |
| Website Analytics | 2 years | Business improvement |
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International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place:
Transfer Safeguards
- • Adequacy decisions by relevant authorities
- • Standard contractual clauses approved by regulators
- • Binding corporate rules for intra-group transfers
- • Certification schemes and codes of conduct
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Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parental Guidance
If you believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will:
Notify Users
Send email notifications to registered users about policy changes
Update Website
Post the updated policy on our website with a new effective date
Document Changes
Maintain a version history of previous policy versions
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Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the following information:
CleanQuick Services Privacy Team
Address
54 W 40th St
New York, NY 10018
United States
Business Hours
Monday - Friday: 08:00 - 19:00
Saturday: 09:00 - 14:00
Sunday: Closed
Contact Information
Related Policies
Thank You for Trusting CleanQuick Services
We are committed to protecting your privacy and providing transparent information about our data practices. Your trust is essential to our business, and we take our responsibility to safeguard your personal information seriously.